Business Development Manager Application
Thank you for your interest in the Business Development Manager role.
To plan and carry out all sales activities on assigned accounts or areas. Responsible for achieving customer service objectives, sales volumes and value objectives. To ensure customer satisfaction and manage quality of product and service delivery.
This role is based from our UK offices on the outskirts of Stoke-on-Trent.
Duties and Responsibilities
To generate quotations based on customer requirements liaising with all necessary departments.
To ensure customer issues are noted and reported immediately to line manager and to ensure any remedial action agreed by the Client Director is actioned promptly
To maintain sales activity records and log all quotes and follow ups, negotiating where necessary within agreed parameters by the Client Director
To source and develop customer referrals
To efficiently schedule sales activity
To attend all meetings required by management including but not limited to monthly KPI with the Client Director
To develop and promptly maintain the customer database
To make sales calls to new and existing customers in accordance with agreed specific performance objectives
To prepare sales reports as instructed by management within time frames set
To respond promptly to sales inquiries and concerns by telephone or electronically
To ensure customer service satisfaction and good customer relationships
To follow up on sales activity promptly
To liaise with Production and customers to effectively answer general enquiries concerning deliveries and production
To ensure that external sales team are kept informed promptly of any developments affecting their accounts
To keep your work colleagues updated on a daily basis in respect of your work, ensuring and maintaining a team culture
To plan and conduct direct marketing activities subject to the Client Directors approval
To attend internal and/or external training courses as required by management
To meet and exceed agreed specific performance objectives
To achieve team sales targets set by management within agreed timescales
To comply with all reasonable and lawful directions given you
To use your best endeavours to promote, protect, develop and extend the company's business
This is not an exhaustive list and you may be allocated other duties from time to time as the management determines necessary to meet business need.
These duties and responsibilities are indicative of the work required in the Sales Team and this may be updated by management as required from time to time. There may be some additional specific duties that will be agreed in advance by you and the Client Director.
Please complete the below form and follow the instructions on the subsequent page.
Thanks, and good luck.